Implementation of ReadSpeaker TTS in web and mobile banking platforms to deliver accessible voice-enabled contracts, forms, and account information.
- Product used: webReader
Advanced text to speech for banking, insurance, and fintech
On-premise, cloud, or hybrid text-to-speech solutions: secure, scalable, and compliant. Powering customer experience, automation, and accessibility across every financial touchpoint.
Bank call centre menuInsurance claim approvedNew-device security alertBalance check at the ATM
An IVR greeting that offers balance enquiries and card services by voice or keypad.
An automated outcome call: claim reference, amount and payment date.
A fraud alert spoken after a login from an unrecognised device.
A self-service greeting reading the account balance and offering the next step.
Thank you for calling Horizon Bank. Please state what you're calling about or use the menu options. To check your balance, press 1. For card services, press 2.
Your auto claim number 4-5-8-2-1 has been approved. A payment of £1,200 will be transferred to your account within three business days.
Security alert. We've detected a login from a new device. If this was you, no action is needed. If not, please contact support immediately.
Welcome back, Sarah. Your current account balance is $1285. Would you like to hear your most recent transactions or make a withdrawal?
12,000+ organizations choose our state-of-the-art voice solutions
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Use cases
Get text to speech for every stage of the financial customer journey
Self-Service: ATMs, Kiosks & Apps
- ATM and ITM prompts, balance and transaction readouts
- Branch and lobby kiosks, robo-tellers, and smart kiosks
- Mobile and web banking apps, account onboarding
IVR & Virtual Agents
- Contact center IVR and callback flows
- Speech-enabled chatbots and assistants
- Omnichannel handoff to human agents
Accessibility & Inclusive Banking
Provide accessible, real-time voice output for visually impaired or users with diverse needs across apps, ATMs, websites, and online portals. VPAT documentation is available to support compliance and procurement processes. Meet WCAG, ADA, and EAA obligations with compliant digital banking experiences.
Secure Alerts & Notifications
- Fraud and suspicious activity checks
- Payment due, policy renewal, and claim status updates
- Two-factor voice codes where applicable
Document & Form Reading
Streamline reading of statements, disclosures, websites, and long forms with synthetic voice. Make online banking and insurance portals more accessible and compliant.
Custom Voice Branding
A custom neural voice created by ReadSpeaker to match your organization’s brand identity and for your exclusive use reinforces trust and recognition across all channels.
Benefits
Secure, flexible, and compliant voice solutions for financial services
On-premise and edge-ready text to speech
One of the very few voice technology providers offering enterprise-grade offline and embedded TTS. Keep data fully under your control, deploy in air-gapped environments, or run directly on ATMs, kiosks, and secure banking systems.
Flexible cloud, SaaS, or hybrid deployment
Choose hosted, licensed, or hybrid models. Our architecture adapts to your IT strategy, helping you balance compliance, scalability, and cost without compromise.
Security and regulatory compliance
Trusted by leading banks, insurers, and fintechs. ReadSpeaker complies with GDPR and ISO/IEC 27001:2022, with deployment options designed for regulated and mission-critical environments. Our solutions are also helpful in fraud prevention workflows, delivering secure, automated alerts.
Inclusive multilingual coverage
Support global customers with 90+ languages and dialects. Provide accessible services aligned with WCAG, ADA, and EAA requirements to meet the needs of diverse users.
Seamless integrations with financial platforms
APIs and SDKs for easy integration into IVRs, apps, ATMs, kiosks, websites, and digital assistants, with minimal development effort.
Specialist support and partnership
Our experts work directly with your development, security, and compliance teams to ensure smooth deployment, optimization, and long-term reliability.
Customer stories
Trusted by leading banks, insurers, and fintechs
Languages & voices
Find the perfect voice for your customers
Whether you need one of our 300+ enterprise-ready voices or a custom neural voice built for your brand, ReadSpeaker TTS integrates seamlessly across your banking, insurance, and fintech channels, from ATMs and IVRs to apps, portals, and customer service.
Text to Speech in 90+ languages and dialects
Serve global and diverse audiences with high-quality, ready-to-use voices that deliver clear statements, disclosures, websites, and updates across every channel.
Custom Voices: Make every interaction on-brand
Trust is everything in financial services. A custom neural voice created by ReadSpeaker to match your organization’s brand identity and for your exclusive use can be deployed consistently across apps, IVRs, ATMs, websites, and customer service.
- Custom neural voices reinforce your organization’s identity across all channels
- Use your exclusive AI-powered voice everywhere for seamless recognition
Products
Explore related text-to-speech products from ReadSpeaker
Whether you need one of our enterprise-ready voices or a custom model, ReadSpeaker TTS integrates seamlessly across your banking, insurance, and fintech channels.
Powerful SDKs
Enable voice in desktop applications or embedded systems (like ATMs, kiosks, and mobile banking apps), including in secure or offline environments with ReadSpeaker’s.
Intuitive AI Voice Studio
Create studio-quality audio content for training, CX, communication, and accessibility directly in your teams’ browsers.
Cloud and Server Solutions
Deploy scalable TTS in the cloud or on servers for contact centers, fraud alerts, and automation.
Online Content Reading Solutions
Provide voice output and reading tools for websites, portals, and financial documents to improve accessibility and engagement.
Workplace training and compliance solutions
Support employee learning, onboarding, and compliance with inclusive TTS.
Solutions for Workplace Inclusion
A cloud-based toolkit that supports employees with diverse accessibility needs. TextAid provides text-to-speech, reading/writing assistance, and OCR capability to foster an inclusive workplace and ensure equal access to information across financial services.
Supported Operating Systems
- Windows
- Linux
- iOS
- Android
Pricing
Flexible pricing for banking, insurance, and fintech
Our flexible pricing adapts to your organization’s needs, whether you require on-premise, cloud, or hybrid deployment.
Ready to explore pricing? Contact us for a personalized quote tailored to your banking, insurance, or fintech requirements.
Get a free quoteUsage-based credits for pay-as-you-go flexibility
Licensing fees for unlimited deployment across ATMs, apps, and platforms
Subscription
FAQ
Your questions, answered
Find quick answers to common questions about our text-to-speech products and services.
Text to speech (TTS) helps financial institutions deliver secure, real-time voice updates and accessible experiences across ATMs, IVRs, apps, and claims processes. By replacing manual recordings with AI-powered voices, banks and insurers improve customer experience, compliance, and efficiency while reducing operational costs.
You can request a free demo or pilot project directly through our team. We’ll help you test voices in your apps, ATMs, IVRs, or claims systems so you can validate quality, performance, and compliance before deployment.
Yes. ReadSpeaker offers voices in 90+ languages, including many regional accents plus fully custom neural voices created in our VoiceLab. A branded voice ensures consistency and trust across mobile banking, insurance portals, and customer service.
No. Our APIs and SDKs integrate seamlessly with core banking platforms, ATMs, kiosks, IVRs, fintech apps, and mobile banking experiences. ReadSpeaker is designed to fit into existing workflows with minimal development effort.
We never store or analyze customer data. ReadSpeaker complies with GDPR and ISO/IEC 27001:2022 standards. For high-security environments, we provide on-premise and embedded solutions that keep all voice processing fully inside your infrastructure.
Yes. ReadSpeaker offers offline, on-premise, and embedded deployments for air-gapped or regulated environments. Banks and insurers can run TTS directly on ATMs, kiosks, or local servers without any external dependencies.
Absolutely. ReadSpeaker is built for enterprise scale and high availability. Our systems handle peak loads during campaigns, storm events, or fraud-alert surges without compromising performance.
Our solutions align with WCAG, ADA, and EAA accessibility regulations, with VPAT documentation available to support procurement and compliance. ReadSpeaker enables visually impaired customers and those with diverse needs to access banking apps, ATMs, websites, and insurance services through clear, natural voice output.