May 20, 2016
A ReadSpeaker customer since 2007, the French national business creation agency has seen use of its listen button grow by 30 percent since 2013.
Audrey Morin1 min readThis case study looks at Agence France Entrepreneur (opens in a new tab) (AFE), formerly known as the Agence Pour la Création d’Entreprises (APCE), the French national agency for business creation. A ReadSpeaker customer since 2007, AFE has seen awareness of its online text-to-speech service grow year after year. Since 2013, use of the ReadSpeaker solution has risen by 30 percent.
(enlarge image) Making text content accessible.
A standard implementation of ReadSpeaker Enterprise.
Content on the AFE site is more accessible, and use has grown by 30 percent since 2013.
Arun Chico, Digital Product Manager for AFE, shared his experience of the classic ReadSpeaker product, ReadSpeaker Enterprise.
ReadSpeaker: What does your organisation do?
Arun Chico: Our association exists to inform and guide entrepreneurs and the people behind a business project, to promote the entrepreneurial spirit, and to roll out a national strategy of support for entrepreneurship, so as to encourage the creation of businesses and jobs across every territory, and in fragile territories in particular.ReadSpeaker: Are you satisfied with the solution?
Arun Chico: We chose the ReadSpeaker speech-enabling solution several years ago and we are very satisfied with it.ReadSpeaker: What is the quality of the synthetic voice like?
Arun Chico: The voice we use is of very good quality, and new, even better performing voices are regularly offered to us.ReadSpeaker: Tell us a little about your experience with our customer service.
Arun Chico, Digital Product Manager, Agence France Entrepreneur
Arun Chico: The people we deal with are particularly available, and the technical support is very strong in its expertise, its responsiveness and its manner.
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