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Customizable Text to Speech for Retail, E-Commerce & Consumer Brands

Deliver engaging, on-brand, and accessible customer experiences across every retail channel (online, in-store, and beyond) with customizable voice technology from ReadSpeaker that reflect your unique brand personality.

Supermarket aisle seen from behind a shopping trolley.Shopper on a bed with paper bags, tablet and card in hand.Two women looking at a laptop together in a café.Hand holding a phone with shopping app icons floating above it.

In-store announcementProduct page, read aloudAccessible web shopSeasonal brand campaign

A weekend promotion read over the shop floor, with an aisle number.

An offer to read descriptions and reviews aloud before buying.

A storefront greeting explaining that the whole page can be listened to.

A brand-voice campaign spot for a new season's collection.

Attention shoppers. This weekend only, enjoy 20% off all home essentials. Visit aisle 7 for today's featured offers, and let our staff know if you need assistance.

Would you like me to read the product descriptions and reviews aloud? You can also click or select any text on this page to hear it spoken in your preferred language, ensuring you have all the information you need before you buy.

Welcome to our web shop. Our voice feature can read everything on this page aloud, so you can shop effortlessly. From product descriptions to customer reviews, we make your shopping experience simple and accessible.

Experience the new season in style. From timeless classics to bold new arrivals, discover fashion that speaks. We help you create a voice as unique as your brand, forging an emotional connection that lasts.

12,000+ organizations choose our state-of-the-art voice solutions

Showing logos, group 1 of 4

Use cases

TTS for Every Stage of the Retail & Consumer Journey

  1. In-Store Announcements & Assistance, retail use case

    In-Store Announcements & Assistance

    Add lifelike AI voices to every part of the in-store experience with clear, consistent messaging.

    • Share promotional offers and seasonal sales with a consistent, branded voice that draws customer attention and drives conversions.
    • Deliver safety and emergency messages instantly, ensuring every customer and employee receives vital information clearly and without delay.
    • Provide wayfinding and department navigation guidance through natural voice prompts to help shoppers find products, services, or areas quickly.
    • Enhance interactive kiosks and self-service stations with speech-enabled assistance, making self-service faster, more intuitive, and more accessible.
  2. E-Commerce & Online Shopping, retail use case

    E-Commerce & Online Shopping

    Make websites and apps more engaging and accessible while enhancing the online shopping user experience with natural, ready-to-use or branded voices.

    • Bring product descriptions and feature highlights to life with natural-sounding voices and e-commerce text to speech that increases product understanding and sales.
    • Improve accessibility for customers with visual impairments or reading difficulties by providing spoken support across e-commerce sites.
    • Enable voice-driven product search and recommendations, helping customers find what they need faster and more naturally while improving customer satisfaction.
    • Provide audio guides for assembling, installing, or using products, reducing frustration, lowering returns, and strengthening overall customer satisfaction.
  3. Accessibility & Inclusive Communication, retail use case

    Accessibility & Inclusive Communication

    Enhance accessibility for people with visual impairments (e.g., neurodiversity and other reading difficulties) by delivering content in clear, consistent, and inclusive voices.

    • Replicate the clarity of a human voice and the rhythm of human speech so that information is easy to understand across all channels.
    • Offer natural-sounding voices that make websites, apps, and digital content easier to follow for every customer, regardless of ability.
    • Support global accessibility standards (e.g., WCAG, EAA, ADA, EN 301 549) and provide equal access to information in multiple languages.
    • Voice-enable catalogues, store guides, intranets, and company documents to make both external and internal communication more accessible, ensuring every target audience receives the same high-quality experience.
  4. Customer Support & Self-Service, retail use case

    Customer Support & Self-Service

    Deliver efficient, accessible, and always-on customer support with branded voices that improve service quality and lower costs.

    • Add natural-sounding voices to chatbots and virtual assistants, enabling conversational AI and bots that provide immediate answers and reduce wait times.
    • Improve accessibility and streamline customer interactions by giving consistent, human-like voice support across IVR, apps, and help centers.
    • Integrate easily into support platforms and CRMs through plug-ins and API connections, ensuring fast deployment without disrupting existing workflows.
    • Enhance customer engagement and overall customer satisfaction by offering 24/7 self-service that feels personal, responsive, and reliable.
  5. Brand Marketing & Campaigns, retail use case

    Brand Marketing & Campaigns

    Bring your brand to life with distinctive voices for TV, radio, online, in-store, and experiential campaigns.

    • Maintain a consistent brand voice across all channels and events to reinforce brand recognition and trust.
    • Add professional-quality voiceovers to promotional videos, ads, and other content creation projects without expensive studio recording sessions.
    • Roll out multilingual campaigns quickly and cost-effectively to boost customer engagement across markets.
    • Launch seasonal or event-specific campaigns with dedicated voices that capture the right tone and energy.
  6. Staff Training & Compliance, retail use case

    Staff Training & Compliance

    Use text to speech to streamline training workflows and compliance communication across your workforce.

    • Deliver e-learning modules with natural-sounding narration that improves engagement, comprehension, and retention, using text to speech for staff training and compliance across your workforce.
    • Provide product knowledge and sales technique training in multiple languages to ensure consistency across global teams, and embed natural voices directly into your LMS (Learning Management System) or training platforms.
    • Share internal announcements that can be quickly updated and deployed across all store locations, with the flexibility to fine-tune tone and style for different contexts.
    • Communicate safety and compliance briefings in a clear, consistent voice to reduce risk and ensure understanding.

Benefits

Bring Your Applications to Life with ReadSpeaker’s AI-Powered Voice Solutions

  • Real-Time & Dynamic Capabilities

    Deliver instant updates to promotions, product details, and in-store announcements with real-time speech synthesis powered by advanced artificial intelligence. Retailers no longer need to rely on pre-recorded audio, making it possible to adapt quickly to market changes and store needs.

  • Flexible Implementation

    Deploy ReadSpeaker in the way that best fits your business: on-device, in the cloud, or on secure on-premise servers. Whether you’re voice-enabling kiosks, integrating with e-commerce, or managing omnichannel campaigns, our TTS adapts to your infrastructure.

  • Scalable & Reliable

    From independent boutiques to global retail chains, ReadSpeaker delivers high-quality, consistent voice output at any scale. Our proven solutions perform reliably across thousands of locations and millions of transactions.

  • Inclusive Communication

    Make every customer journey and employee interaction accessible, regardless of language, literacy, or ability. ReadSpeaker ensures compliance with WCAG standards, the EAA, ADA, and more, strengthening both inclusivity and brand reputation by supporting diverse target audiences worldwide.

  • Exclusive Voice Branding

    Stand out with a unique AI-powered synthetic voice that reflects your brand identity and speaking style. Whether warm and welcoming, sleek and modern, or bold and energetic, your humanlike custom neural voice can be deployed consistently across every customer touchpoint.

  • Expert Support

    Our team provides hands-on expertise, from pronunciation adaptation for complex product names to helping you fine-tune delivery for different use cases. With ReadSpeaker, your voice will always sound clear, natural, and on-brand.

Customer stories

Customer Stories

Spotify

Spotify delivers a natural branded voice for Car Thing, hands free and consistent, powered by ReadSpeaker.

  • Product used: speechEngine SDK Embedded, VoiceLab
Learn more
Spotify — customer story

Languages & voices

Find the perfect voice for your brand

Whether you choose one of our 300+ ready-to-deploy voices or create a custom brand voice, ReadSpeaker integrates seamlessly into your retail technology ecosystem.

Custom voices: make every interaction unique

Customers recognize and trust familiar voices. With ReadSpeaker VoiceLab, you can create custom AI voices for consumer brands that reflect your identity, and use them consistently across campaigns, websites, in-store systems, and training programs.

  • Customers recognize and trust familiar voices.
  • With ReadSpeaker VoiceLab, you can create custom AI voices for consumer brands that reflect your identity, and use them consistently across campaigns, websites, in-store systems, and training programs.

Pricing

Sustainable Pricing Based on Your Needs

ReadSpeaker offers flexible pricing models tailored to retail and consumer brands:

Ready to explore pricing? Contact us for a personalized quote tailored to your business.

Get a free quote
  • Credits for volume-based usage

  • Licensing for unlimited deployment

  • Subscriptions

FAQ

Your questions, answered

Find quick answers to common questions about our text-to-speech products and services.

Talk to our team
  • Text to speech helps brands deliver consistent, on-brand, multilingual communication across every customer and employee touchpoint. From online product descriptions to in-store announcements, text-to-speech technology improves accessibility, engagement, and loyalty.

  • Yes. ReadSpeaker integrates with POS systems, kiosks, PA systems, e-commerce platforms, and mobile apps. This ensures a seamless omnichannel voice experience for customer interactions at every step of the journey.

  • By converting written text content into speech, TTS supports accessible shopping with text to speech for people with visual impairments, reading difficulties, low literacy, or language barriers. It also helps companies comply with EAA, ADA, and WCAG standards for both customer-facing and internal communications.

  • Yes. With ReadSpeaker VoiceLab, we can design a custom AI voice that reflects your brand’s unique tone and speaking style, whether luxurious, dynamic, approachable, or innovative. These exclusive synthetic voices are trained with machine learning and artificial intelligence to sound remarkably close to a human voice, while giving you full control over tone and delivery.

  • Yes. ReadSpeaker ensures that voice output remains clear and intelligible even in busy environments like supermarkets, malls, or large retail chains.

  • ReadSpeaker offers more than 50 languages and multiple accents, allowing you to connect effectively with global target audiences and local customers alike.

  • Yes. With real-time speech synthesis, you can instantly update store announcements, promotions, and product information without the delays of re-recording audio.

  • Yes. Our solutions fully comply with GDPR and ISO standards, ensuring customer data is never stored or shared.

  • Absolutely. ReadSpeaker supports e-commerce, mobile, in-store systems, kiosks, and offline embedded devices.

  • Yes. From a single store to thousands worldwide, ReadSpeaker provides reliable, high-quality voice output at any scale.

Find your ReadSpeaker solution

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